Privacy Policy

At CortexSof, your privacy is a top priority. We are committed to safeguarding your personal information and ensuring that any data you provide is handled responsibly and transparently. This Privacy Policy explains how we collect, use, and protect your information when you use our software products, applications, and online services.

Information We Collect: We may collect personal information such as your name, email address, phone number, billing details, and account credentials when you register for an account, subscribe to our services, or interact with our platform. Additionally, we collect non-personal information including browser type, operating system, IP address, and usage statistics to improve our services and provide a better user experience.

How We Use Your Information: The information collected is used to provide and improve our services, process transactions, communicate updates, respond to inquiries, and send promotional content where applicable. We also use aggregated data to analyze trends, monitor usage, and enhance the functionality, performance, and security of our platform.

Data Sharing and Third Parties: We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our platform, conducting analytics, processing payments, or delivering customer support. These third parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to improve your browsing experience, personalize content, and understand user behavior. You can control, disable, or delete cookies through your browser settings. However, some features of our platform may not function properly if cookies are disabled.

Data Security: Protecting your personal information is critical to us. We implement robust technical and organizational measures, including encryption, secure servers, and access restrictions, to prevent unauthorized access, loss, or misuse of your data. While we take every precaution, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Retention of Information: We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce our agreements. Once information is no longer needed, it is securely deleted or anonymized.

Children’s Privacy: Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal data from a child has been collected, we will promptly take steps to delete it.

International Users: If you access our platform from outside your country, you acknowledge that your information may be transferred to, stored, and processed in a country where privacy laws may be different from those in your jurisdiction. We ensure that such transfers comply with applicable data protection laws.

Changes to This Privacy Policy: We may update this policy periodically to reflect changes in our services, technology, or legal requirements. We encourage you to review this page regularly to stay informed about how we protect your data.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. For any questions or concerns about our privacy practices, please contact our support team at support@cortexsof.com.